Service Advisor
Company: Classic Collision
Location: Saint Paul
Posted on: April 1, 2026
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Job Description:
Service Advisor Classic Collision is now hiring a Service
Advisor for our Summit hill location. Classic Collision was
established in 1983 in Atlanta, Georgia with one single goal: To
offer quality service to its customers with integrity and honesty.
Be a part of a rapidly growing company whose mission is to put
safety, quality, integrity, and heart into every vehicle we repair
and customer we serve. Classic Collision offers competitive pay,
benefits, and career advancement opportunities. We look forward to
you joining our team! Responsibilities Serves as the primary point
of contact for the customer throughout the repair process from the
point of drop-off through the delivery of the completed vehicle
Prepares estimate for customer and or insurance partners according
to manufacturer and Classic Collision guidelines Partners with the
insurance companies to manage customers claim to insure the best
customer experience Maintains communication with customers
providing updates on repair process Coordinates with technicians to
confirm all aspects of the damages are identified Maintains
customer satisfaction scores according to company standards Perform
quality inspection prior to vehicle delivery to the customer
Perform other related duties as assigned Qualifications Must be at
least 18 years of age Valid Driver's License Required Ability to
provide clear, concise information in writing, via phone and
in-person Prior collision estimating experience preferred Familiar
with estimating systems CCC1 preferred I-CAR / ASE certification
preferred Strong organizational skills Successful completion of
background check required Behaviors/Competencies: Integrity -
Respect, and accountability at every level and in every interaction
Customer Service -Provide the highest level of customer service
while building customer satisfaction and retention Innovation
-Develops and displays innovative approaches and ideas to our
business Teamwork -Contributes to building a positive team spirit.
Supports everyone’s efforts to succeed Physical & Environmental
While performing the duties of this job, the employee is regularly
required to use their hands and is required to talk and hear. The
employee is frequently required to stand, sit, and walk
occasionally for long periods at a time. The employee may
occasionally be required to reach with hands, and arms and move
objects up to 20 pounds. Specific vision abilities required by this
job include close vision, peripheral vision, and the ability to
adjust focus. In addition, abilities for assessing the accuracy,
neatness, and thoroughness of the work assigned are required. The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential
functions. Classic Collision is an Equal Opportunity Employer: As
an equal opportunity employer, Classic Collision does not
discriminate against any employee or candidate based on age, race,
gender identity, gender expression, genetic information, national
origin, physical or mental disability, protected veteran status,
religion, sex (including pregnancy), sexual orientation, or any
other characteristic protected by all applicable federal, state,
and local laws. Reasonable Accommodations: Classic Collision is an
equal opportunity employer that is committed to working with and
providing reasonable accommodations to individuals with
disabilities. If you have a disability and you believe you need
reasonable accommodation to search for a job opening or submit an
online application, please e-mail recruiting@classiccollision.com .
This email is listed exclusively to assist disabled job seekers
whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and
responsibilities comprising the position.
Keywords: Classic Collision, Eagan , Service Advisor, Customer Service & Call Center , Saint Paul, Minnesota
