Associated Healthcare Credit Union - Chief Executive Officer

Company: Minnesota Council of Nonprofits
Location: Woodbury
Posted on: May 4, 2025

Job Description:

ASSOCIATED HEALTHCARE CREDIT UNIONChief Executive Office
Ballinger - Leafblad is honored to partner with Associated Healthcare Credit Union (AHCU) in the search for its next CEO. This pivotal leadership transition offers the opportunity to build on AHCU's proud history while leading the organization into a dynamic, future-oriented chapter. The next CEO will guide the credit union's strategic direction, lead digital transformation, deepen community partnerships, and ensure exceptional member service that reflects AHCU's unique identity within the healthcare community.After more than a decade of dedicated leadership, CEO Theresa Malone is retiring, leaving Associated Healthcare Credit Union at a place of strength and stability. Theresa's tenure has been marked by engaged leadership, deep relationships within Minnesota's healthcare community, and a steady focus on operational excellence and member service. Her thoughtful approach to succession ensures a smooth and intentional transition for the organization. With a committed team, strong financial footing, and clear strategic direction already in place, AHCU is well-positioned to welcome its next leader-someone ready to build on this foundation and guide the credit union into its next chapter of growth, innovation, and relevance for the healthcare workers it serves.SUMMARYThe CEO of Associated Healthcare Credit Union serves as the organization's chief executive, reporting to the Board of Directors. This is a pivotal moment in AHCU's history, building on a decade+ of stable, hands-on leadership. The incoming leader will be responsible for sustaining AHCU's culture of care and trust, while guiding the organization through critical inflection points- including continued digital transformation, membership growth, and continued organizational modernization.This individual will lead the credit union's strategic direction, operations, and team development. They must bring strong operational and financial acumen, while also being visible and relational- serving as a trusted partner to staff, members, and the broader healthcare community. The CEO will unify a tight-knit internal team, strengthen cross-functional collaboration, and ensure AHCU's continued relevance in a rapidly evolving financial services landscape.A successful candidate will be future-oriented and innovative, while remaining grounded in AHCU's member-first, mission-driven identity. They will help position AHCU as a financial partner of choice for healthcare professionals and their families across generations-preserving the credit union's personalized approach, while expanding its impact and reach.
KEY RESPONSIBILITIESSTRATEGIC LEADERSHIP

• Provide visionary, forward-thinking leadership that aligns AHCU's strategic plan with evolving member needs, healthcare trends, and competitive dynamics.
• Partner with the Board and senior team to set measurable goals and drive accountability for long-term growth, digital innovation, and mission impact.
• Monitor emerging risks and opportunities in the credit union landscape, leveraging data and insights to guide organizational decision-making.PEOPLE CULTURE
  • Build and mentor a cohesive, high-performing team; promote shared accountability, trust, and professional development.
  • Strengthen internal culture through transparent communication, leadership development, and continuous learning opportunities.
  • Address departmental silos and ensure alignment across branches, departments, and strategic initiatives.MEMBERSHIP GROWTH
    • Design and implement strategies to expand and diversify AHCU's membership, focusing on the next generation of healthcare professionals.
    • Conduct competitive analysis and align product offerings with market trends to ensure AHCU remains a top financial partner within the healthcare sector.
    • Evaluate and refine member acquisition and retention strategies based on performance metrics and industry benchmarks.EXTERNAL RELATIONS
      • Serve as AHCU's chief external ambassador, representing the organization with healthcare institutions, community partners, and regulatory entities.
      • Lead a strategic engagement plan to enhance brand recognition, reinforce AHCU's healthcare-aligned mission, and foster key alliances.
      • Oversee communications and public relations strategy to ensure consistency of messaging, crisis readiness, and proactive brand storytelling.TECHNOLOGY INNOVATION
        • Champion a future-oriented technology roadmap, leveraging IT and digital platforms to streamline internal systems and elevate member engagement.
        • Partner with technology vendors and internal stakeholders to evaluate core platform performance, manage cyber risk, and assess infrastructure investments.
        • Foster a culture of innovation that balances human-centered service with digital accessibility and automation.MANAGEMENT & OPERATIONS
          • Direct day-to-day enterprise operations across all credit union functions, including accounting, Asset Liability Management (ALM), business development, compliance, facility management, finance, human resources, investments, lending, marketing, operations, retail services, risk management, and security.
          • Lead the implementation of major systems upgrades, branch renovations, and ITM integration with a focus on operational resilience and member experience.
          • Promote organizational clarity and coordination through refined workflows, documented procedures, and performance monitoring.FINANCE RISK
            • Ensure AHCU's long-term financial strength through disciplined budgeting, asset-liability management, and capital planning.
            • Monitor portfolio health and key performance indicators; guide risk mitigation strategies and enterprise risk management practices.
            • Partner with the Executive Director of Finance & Executive Director of Operations to align financial strategy with AHCU's growth and sustainability objectives.BOARD GOVERNANCE
              • Maintain a strong and strategic relationship with the Board of Directors, ensuring clarity of roles and timely, transparent reporting.
              • Facilitate board education and succession planning, especially as long-tenured members transition.
              • Lead governance planning to align AHCU's oversight practices with best-in-class standards in the credit union and nonprofit sectorsMANAGEMENT RESPONSIBILITIESCEOreports to the Board of Directors. Direct reports include Executive Director of Finance; Executive Director of Operations; Director of Lending; and Business Development Manager.DESIRED LEADERSHIP QUALIFICATIONS
                • Demonstrates a relational, mission-driven leadership style with high emotional intelligence and alignment to AHCU's healthcare-focused purpose.
                • Visible, approachable, and engaged in the healthcare community, with a strong presence at events and in partnerships.
                • Skilled at building and sustaining internal trust, fostering collaboration, and unifying a close team culture.
                • Brings strategic thinking and a forward-looking mindset while balancing compassion, accountability, and innovation.
                  DESIRED SKILLS & EXPERIENCE
                  • Advanced understanding of nonprofit financial management, including budgeting, GAAP, investments, and financial oversight.
                  • Familiarity with economic and credit union programs, with experience in member-centered financial institutions.
                  • Strong technology fluency and experience leading digital transformation, including core banking systems and online/mobile platforms.
                  • Established connections within the healthcare sector, including relationships with medical leaders and institutions.
                    Full position profile at https://www.ballingerleafblad.com/current-searches
                    
                    TO APPLY
                    To apply, send your resume and cover letter to: apply@ballingerleafblad.com; attention Jamie Millard and subject line: Associated Healthcare Credit Union.We strive for a transparent and supportive process, starting with an initial review of applications, followed by exploratory conversations with qualified candidates, in-depth interviews, and open communication throughout. There will be an immediate and ongoing review of candidates, so we encourage and appreciate early applications.All inquiries will be handled with strict confidentiality. For more details or questions, inquiries may also be directed to Jamie Millard, jamie@ballingerleafblad.com.Applications will be accepted through June 11, 2025, or until the position is filled. Review of materials begins immediately. We encourage early application.
                    
                    #J-18808-Ljbffr

Keywords: Minnesota Council of Nonprofits, Eagan , Associated Healthcare Credit Union - Chief Executive Officer, Executive , Woodbury, Minnesota