Deskside Support Technician
Company: Diverse Lynx
Location: Minneapolis
Posted on: April 26, 2024
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Job Description:
Job Title: Deskside Support Technician
Location: Minneapolis, MN - Onsite
Type: Fulltime / Permanent - Salary Based role
Skill
ESM - Desktop management
Skill
Desktop Management - Infrastructure Services (IS)
Minimum Experience
4 - 8 Years
Job Description:
--- Hardware repair of Laptops (Client & Lenovo) and iPads(
standard and Air).
--- Uses installed Unified Endpoint Management and XDR systems to
ensure all endpoints have up-to-date patches, backups and A/V
scans.
--- Experience on Office 365 application troubleshooting and
licensing model --- Imaging of laptops to the standard image
available.
--- Setting the equipment's (laptops & iPads) as per customer
policy.
--- Advanced OS/software troubleshooting that cannot be resolved
over the phone.
--- Thorough knowledge of iOS operating system, its upgrades and
related troubleshooting.
--- Moderate knowledge of Android operating system, its upgrades
and related troubleshooting.
--- Knowledge to troubleshoot VPN issues related to Pulse secure,
VPN On demand, Pulse client etc. on IPads and Laptops.
--- Experienced troubleshooting of wireless and wired networks.
Hands on experience on tools like MDM Airwatch console to manage
user's mobile devices.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All
qualified applicants will receive due consideration for employment
without any discrimination. All applicants will be evaluated solely
on the basis of their ability, competence and their proven
capability to perform the functions outlined in the corresponding
role. We promote and support a diverse workforce across all levels
in the company.
Keywords: Diverse Lynx, Eagan , Deskside Support Technician, Professions , Minneapolis, Minnesota
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here to apply!
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