Outside Sales Associate

Company: Innovance
Location: Howard Lake
Posted on: May 29, 2025

Job Description:

Description:ABOUT MASS FINISHING:Mass Finishing, Inc. is a manufacturer of industrial finishing machines and supplies. Their customer base spans the entire globe in cutting edge industries including jet engine and military equipment manufacturers, the performance racing industry, energy, medical devices, and firearm makers. MFI works with customers to find the best possible solution to eliminate time and labor and improve the overall process of cleaning, deburring, smoothing and polishing metal and other material components. MFI sells both direct and through its expanding distribution network of roughly 50 dealerships. With a special focus on "high-energy" tumble finishing equipment, MFI is established as a benchmark among tumble finishing equipment suppliers.
MFI started business in 1995 and in 2016 was acquired by Innovance, a 100% employee-owned ESOP holding company with five operating companies. Based in Albert Lea, Minnesota, the Innovance mission is to enable and grow a portfolio of manufacturing companies committed to offering solutions and experiences that provides real value for our customers. POSITION DESCRIPTION:The Outside Sales Associate for Mass Finishing is overseeing all outside sales activities to satisfy customer requests for equipment, supplies and services. This position will create policies, procedures and objectives for the successful development and selling of the company's products and services. They are also responsible for selling new services to existing accounts, increasing total sales revenue on a regular basis, and maintaining an ethical and professional relationship with customers and distributors. This position oversees obtaining and/or reviewing customer orders, administration of company approved pricing, and working as liaison between the customer and company departments to assure complete customer satisfaction. ESSENTIAL FUNCTIONS: - Maintain strong customer relationships by taking sales calls and responding promptly to customer quote requests. - Draft competitive market proposals based on customers' needs and specifications. - Track sales targets and report metrics to sales and leadership teams. - Implement sales administration process improvements that make the organization more effective and exceed customer expectations. - Prepare monthly, quarterly, and annual sales forecasts. - Solicit customer feedback to generate leads, improve processes, or suggestions for new products. - Assist with MFI marketing efforts while working closely with Innovance marketing team to develop strategies to ensure brand consistency and increase sales. - Utilize market analysis tools to improve sales. - Develop profitable pricing strategies for the organization. - Utilize Microsoft Dynamics 365 CRM Tool to track sales opportunities - Conduct regular reviews of opportunities with sales and support staff - Manage the lead to order process pipeline including sample test tracking - Develop good understanding of mechanical engineering and become a strong advocate for the industries that MFI serves including aerospace, automotive, medical, defense and others. - Become a product expert and trusted resource for existing MFI customers, and new prospects. - Assist a worldwide network of distributors with questions along with providing quotes when requested. - 20-40% Travel required. To include customer visits, trade shows, equipment installs, service calls, etc. - Meet or exceed business sales goals as established by management.
OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Requirements:QUALIFICATIONS: - Requires a bachelor's degree in sales, marketing, or closely related field. - 8 years of Sales/Customer service experience - Previous B2B industrial equipment sales experience preferred - Creative thinker with the ability to solve complex problems. - Familiarity with customer relations management software. - Proficiency with Microsoft Office Suite. - Excellent verbal and written communication skills. - Must be able to manage time to complete projects quickly.
These descriptions reflect the principal functions of the job for the purpose of job evaluation. It should not be construed as a detailed description of all work requirements of the job nor shall be construed as giving exclusive responsibility for every function described. MFI TRAINING REQUIREMENTS: - Applicable training will be completed by following the Human Resources onboarding plan for each new hire and that will be verified by the Employee Orientation & Job Qualification form within the first 60 days of employment. Additional applicable training will be completed by following the individual's assigned department training matrix. - Effectiveness of training guidelines will be determined by employee knowledge and demonstration of learned concepts. Additional training after the first several weeks of on-the-job training will be done by the Supervisor in preparation for operating on their own as needed. Any follow-up training will be evaluated and provided at the 60-day review or as deemed necessary for the position. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands or fingers, reach, bend, twist, lifting up to 30 lbs., and talk and hear.
WORK ENVIRONMENT:The work environment is an office setting within the MFI plant. This position requires evaluation and testing of equipment on MFI plant floor and all safety requirements must be followed. The MFI plant is a typical manufacturing setting. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
AMERICANS WITH DISABILITIES ACT:If you are a qualified individual with a disability, you have a right to request that the Authority make reasonable accommodations in order to help you accomplish your work, which must still be performed in all essential functions.




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Keywords: Innovance, Eagan , Outside Sales Associate, Sales , Howard Lake, Minnesota